Support at every stage of the data cycle

We provide support at every stage of the data cycle:

Plan
Do you have clarity about what data you need?
We can help you to decide what data you need and
how you’ll use it, and to develop tools like program
logics, theories of change and impact measurement frameworks.

Collect
Are your surveys and forms effective?
We can help you design and implement useful surveys.
We can also build efficient and user-friendly systems that help your frontline service workers gather information from your clients, using tools like Salesforce.

Manage
Is your data stored securely, and easy to access?
We can help implement integrated systems like
Salesforce Non-Profit Cloud and Salesforce Non-Profit
Success Pack. We can also support you to set up systems and processes to maintain the quality of your data, such as dealing with duplicate, incomplete or inaccurate entries.

Analyse
Do you know what your data is telling you?
We can help you transform the stories and numbers
that you’ve gathered into useful insights. We can help you build your confidence in interpreting and analysing data, and communicating evidence-based insights.


Are you sharing your data effectively? Using tools like
Tableau, Power BI and Excel, we can develop dashboards, data visualisations and infographics to help you communicate the story your data is telling.

Use
Do you use your data to inform your day-to-day work?
We can support you and your team to develop data-driven practices, including facilitating data reflection workshops and building your team’s confidence to make data-driven decisions.

Animated GIF of the Data Cycle

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Name Surname
Position, Company name

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Name Surname
Position, Company name

"Working with The Data Conversation has been a fantastic experience. Their expertise in Salesforce and data management has helped us streamline our processes and improve efficiency across our programs. The team is collaborative, responsive and deeply understands the needs of community organisations like ours. We're confident that these improvements will make real differences for the people we support. "

Marcus
Meridian

From the initial consultation to the final product, the experience was seamless. The team was responsive and attentive, ensuring that all our needs were met. I would highly recommend them to anyone seeking quality service.

Jack
Community Options

"Tara and the Data Conversation team are amazingly responsive. They have worked with us to develop a database that is intuitive and seamlessly supports our work, so we can focus on helping girls and young women thrive."

Glenda
Fearless Women
See what's possible
At Her Table

At Her Table is a Canberra-based social enterprise that creates meaningful spaces where women can gather, connect, and engage in open conversations about life, faith, and values.

We worked with At Her Table to design a theory of change, outcomes measurement framework and survey tools that will help them to better understand their impact.

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Bucketts Way Neighbourhood Group

Bucketts Way Neighbourhood Group (BWNG) is a non-profit, locally focused organisation that provides essential community services to the people of Gloucester and surrounds.  

We’re working with the Bucketts Way team to upgrade their clinical assessments from pen and paper to digital data collection using Salesforce NonProfit Cloud. This will reduce the need for manual data entry, improve the quality and consistency of data, and make the assessment process smoother for staff and clients.

We’re also using Tableau to bring together this clinical assessment data with other client data in reporting dashboards, which will help the team better manage risk and gain insights into community need.

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Community Options

Community Options is a not-for-profit organisation that connects Canberrans who need help to the best support options available to them.

We have set Community Options up with a Salesforce NonProfit Cloud system to manage their client data, including streamlining their referral processes through an online form. This online form has made it easier for other organisations to provide referrals, helping Community Options to connect with clients who need help.

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Fearless Women

Fearless Women is dedicated to helping girls and young women in the ACT fear less and live life with confidence, courage, resilience, and hope. They provide education, mentoring and counselling services, with a goal to create a safe, inclusive community that encourages and equips girls and young women to be who and what they want to be.

We provide ad-hoc advice on data to the Fearless Women team, including support for their Salesforce NPSP system.

We also helped Fearless Women set up their system for their new counselling program, using the Program Management Module in Salesforce Non-Profit Success Pack, which supports them to manage sessions and track attendance. The record access and data security features of Salesforce mean that all staff can see whether a participant is enrolled in counselling, but only the counsellors can see session notes and details. This gives Fearless Women the right balance of transparency and privacy to manage their new program.

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Flat Out

Flat Out is a Victorian not-for-profit, community-based organisation that aims to prevent women, trans and gender-diverse people from entering and returning to prison.

They provide outreach support to the Victorian women’s prisons and work with criminalised women, trans and gender diverse people — many of whom have experienced incarceration, homelessness, family violence, mental health issues, and alcohol and other drug use.

We’re working with Flat Out and their monitoring and evaluation consultant, Jo van Twest Farmer, to streamline and improve their data collection, including setting up a Salesforce NonProfit Cloud system.

This work is funded by a grant from the Victorian Department of Treasury and Finance’s Empowerment Fund.

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Health Justice Australia

Health Justice Australia is the national centre of excellence for health justice partnership, supporting collaborations between services to achieve better health and justice outcomes for vulnerable communities.

Health Justice Australia received a grant from the Victorian Department of Treasury and Finance’s Empowerment Fund to deliver a Partnership Evaluation Program to help Victorian health justice partnerships understand and demonstrate their impact.

We worked alongside the Health Justice Australia team to create a practical, accessible program with a focus on evaluating in a way that supports partnership and aligns with shared values and goals. Together, we:

• developed five self-guided, one-hour learning modules covering topics like evaluating in partnership, understanding HJP outcomes, and collecting meaningful data

• facilitated three hands-on online workshops where participants shaped their own program logic, crafted evaluation questions, explored outcome measurement tools, and built a clear monitoring and evaluation plan.

You can find out more about the Program from Health Justice Australia, by clicking the below link.

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Meridian

Meridian is a community-controlled, peer-led organisation that provides health and social support services to the Canberra community.

We’re supporting Meridian to improve and streamline their data collection across their many community programs. This project includes migrating Meridian from Salesforce NPSP to the newer Salesforce NonProfit Cloud, allowing Meridian to take advantage of new tools and features.

We’ve also helped Meridian set up the Salesforce tools they need for their new Care Finder program, providing inclusive support, advocacy, and referral services to older Australians in the ACT and surrounding regions.

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Social Enterprise Australia

The Data Learning Community is for small and start-up social enterprises.

We will share ideas and tips to make working with data more secure, more useful, and less stressful. We’ll work together on identifying common data challenges, creating a safe space for learning, and supporting each other to problem solve and iterate.

This learning community is commissioned by Social Enterprise Australia as part of the Australian Government’s Social Enterprise Development Initiative (SEDI). It aims to build social enterprise sector capability to grow social impact.

You can find more about the Data Learning Community (and sign up for sessions!)

Learn more